.Five9 (FIVN) has been actually awarded the 2024 Aragon Investigation Development Honor for AI Get in touch with Centers as well as named a Leader in two Aragon Investigation World reports: AI Broker Platforms in the ICC, 2025, and Intelligent Contact Facility, 2025. The provider was actually identified as the most tactical vendor in the AI Broker Platforms report.At the center of Five9’s technology is their vision for The brand-new CX, where AI Professionals as well as AI-empowered Person Professionals team up to supply hyper-personalized customer experiences. The company just recently launched brand new developments consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Agents.The honor was presented at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use of technology in market evolution as well as disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Innovator in due rapporti di Aragon Analysis Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Analysis Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en dos informes de Aragon Analysis Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research study World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Brokers AI et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Vision fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was additionally called a Leader in The Aragon Research Study Entire World for AI Agent Platforms in the ICC, 2025 and also Aragon Study Globe for Intelligent Contact Facility, 2025. SAN RAMON, Calif.– (BUSINESS CORD)–.
Five9 (Nasdaq: FIVN), carrier of the Smart CX Platform, has been actually called a champion of the 2024 Aragon Study Innovation Award for Artificial Intelligence Contact Centers. Furthermore, Five9 has been actually named a Forerunner in 2 Aragon Research World documents: AI Broker Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. This acknowledgment from Aragon Study underscores Five9’s setting as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Platforms in the ICC, 2025 document openings Five9 as the most
calculated vendor measured in
the document, realizing Five9 s key sight for AI-driven advancement in CX. At the center of this particular technology is actually Five9’s concept for The NEW CX where Artificial Intelligence Professionals as well as AI-empowered Person Professionals team up to supply hyper-personalized, uncomplicated client adventures. By encouraging businesses to deliver transformative customer interactions while minimizing costs and also improving effectiveness, Five9 is actually preparing new criteria for AI-powered solutions in the connect with facility market.
AI is actually foundational for developing phenomenal consumer adventures, and also we are recognized to become identified through AragonResearch study as cutting-edge for our initiatives to move the intelligent contact center onward, mentioned Jonathan Rosenberg, Principal Modern Technology Police Officer and also Head of Artificial Intelligence, Five9. Our focus has actually been, and also will definitely remain to be actually, assisting companies provide those adventures with easy-to-use resources and functionalities. Along with each brand new development, our team take a breakthrough for both Five9 and for the market overall.
The Aragon Study Innovation honor determines service providers leveraging ideal use technology to certainly not simply adapt as markets change, however to actively interrupt as well as update exactly how their markets will definitely develop. Five9 was actually officially shown with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Study awards event.Five9’s devotion to advancement, especially its own vision for combinationing artificial intelligence Brokers and also AI-empowered Human Being Representatives, is actually preparing a new standard for just how companies may provide hyper-personalized as well as smooth client expertises, said Jim Lundy, Owner, CEO as well as Lead Professional, Aragon Research. This honor and document id builds on Five9’s devotion to providing artificial intelligence innovations for CX.
Earlier this year, the company offered brand-new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Representatives, that improve the method firms come close to CX, steering better results for each consumers and also brokers. Regarding Five9. The Five9 Intelligent CX Platform, powered by Five9 Brilliant AI, offers a comprehensive rooms of answers to power AI-elevated customer adventures that deliver much better business results and also Carry Happiness to CX.
Our consolidated cloud-native offering enables hyper-personalized customer adventures and even more empowered workers, bring in every consumer communication a lot more linked, uncomplicated, and individual. Depended on by 2,500 +customers and 1,400+ partners around the world, Five9 brings together the energy of artificial intelligence, our platform, and our people to steer AI-elevated CX.For additional information, see www.five9.com. Involve with our company @Five9, LinkedIn, Facebook, Blog post.
u00a9 2024 Aragon Research Study, Inc. and/or its Affiliates. All Liberties Set aside.
The id of an Aragon Research honor winner is actually not a recommendation by Aragon Research study of any kind of provider, item, or solution. Scenery source model on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What primary honors did Five9( FIVN) succeed in 2024 from Aragon Investigation? Five9 succeeded the 2024 Aragon Research Study Development Honor for AI Call Centers and also was called a Leader in 2 Aragon Research study Globe records: AI Broker Platforms in the ICC, 2025, and also Intelligent Get In Touch With Center, 2025.
What brand new AI products did Five9( FIVN) launch in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to improve client experience management.How carries out Five9’s( FIVN )BRAND-NEW CX sight effect client service? Five9’s brand-new CX vision blends artificial intelligence Brokers along with AI-empowered Human Agents to supply hyper-personalized, effortless customeradventures while lessening prices and enhancing productivity.
What was Five9’s( FIVN) important job in the Aragon Investigation World 2025 record? Five9was actually installed as the most important vendor in the artificial intelligence Agent Operating Systems in the ICC, 2025 file, realizing their strategic vision for AI-driven innovation in CX. When did Five9( FIVN) acquire the AragonResearch Study Technology
Award
?
Five9 was actually formally offered with the award on December 10, 2024, at the Aragon Transform 2024 awards service.